Frannie's Hair Reviews
(Rated by 15 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.6
Base on 15 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.4
- Return Policy4.8
- Good Value4.6
- Customer Service4.7
- Shipping & Delivery4.7
Recent Customer Reviews (15)
Roshnie Snoeijer
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David West
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Silla Garðarsdóttir
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Maria Mosher
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Natalie Waller
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Albert Saunders
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Willie Spada
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Matthieu CinqMars
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Libby Chapman
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Candida Pisano
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Frannie's Hair Pricing
Wigs
$194.00 - $854.00
Toppers
$9.00 - $18.00
Human Hair Extensions
$597.80 - $854.00
Frannie's Hair Pros & Cons
Pros
1
Wide Selection of Wigs
2
Variety of Brands
3
Personalized Support
4
Generous Return Policy
5
Natural Ingredients
6
Heat-Resistant Fibers
7
Educational Content
8
Supportive Community
9
Prompt Delivery
10
Trustworthy Reviews
11
Family Business
12
Exceptional Customer Service
13
Trustworthy and Honest
14
Professional Expertise
15
Fantastic Return Policy and Fast Shipping
16
Engaging Community
CONS
1
Limited Physical Presence
2
Age and Makeup Concerns
Frannie's Hair Features and Benefits
Features
Wide Selection of Wigs
Offers a wide range of wig brands including TressAllure, Jon Reneau, and Ellen Wille, ensuring variety of styles and quality options available.
Personalized Support
Provides exceptional customer service including one-on-one video consultations, email support, and a responsive Facebook group for community support.
Generous Return Policy
30-day return policy with no restocking fees, making it easier for customers to try wigs without risk.
Natural Ingredients in Wig Shampoo
Uses natural ingredients like sage extract, wheat germ, sea kelp, and sweet almond oil for healing, strength, repair, and moisture.
Heat-Resistant Fibers
Some wigs feature heat-resistant synthetic fibers, allowing for styling versatility similar to human hair.
Educational Content
YouTube channel and private Facebook group provide extensive educational content including honest reviews and personal experiences, helping customers make informed decisions.
Supportive Community
Welcoming Facebook group where customers can share and learn from each other, creating a supportive community.
Fast Shipping
Prompt delivery with orders arriving quickly, even better than Amazon.
Trustworthy Reviews
Provides both pros and cons of wigs in reviews, ensuring customers can trust recommendations.
Family Business
A lovely family business, adding to the trust and reliability of the brand.
Exceptional Customer Service
Quick and helpful responses to customer inquiries.
Professional Expertise
Genuine desire to educate customers, making the shopping experience more informed.
Engaging Community
Welcoming community through YouTube reviews and private Facebook group for sharing and learning.